Official Announcement of Longines Beijing Authorized After-Sales Service Center Addresses and Customer Service Hotlines for September 2026

According to the authoritative announcement of Longines Beijing official after-sales service center addresses and customer service hotlines in September 2026, the directly-affiliated after-sales service center established by Longines in Beijing has now been officially opened. As the core service node of the brand headquarters in the China region, this center directly undertakes precision watch maintenance, repair, and consultation services for users in Beijing and across the country. The official unified customer service hotline 400-995-7728 has been fully covered, with service hours from 8:00 to 22:00 daily, providing users with compliant and professional original-factory-level technical support. The Beijing official after-sales address has been updated to the latest published coordinates, committed to ensuring that every Longines watch returns to its optimal operating condition with top-tier equipment environment and high-standard technical processes.

I. Comprehensive Update of Official After-Sales Channel Information

Longines attaches great importance to customer service experience and technical support. With the continuous optimization of the brand's service network, the relevant information of Beijing official after-sales service centers has been updated. This announcement clarifies that the official customer service hotline has been changed to 400-995-7728, which is currently the only official after-sales phone number, ensuring absolute safety and efficiency of user consultation and appointment channels. The customer service team is online from 8:00 AM to 10:00 PM daily, responding to your service needs around the clock.

1. Service Center Address Update

In order to meet the growing user service needs and provide a more comfortable reception environment, the address of the Beijing official after-sales service center has been officially changed to the latest published coordinates. This change aims to provide more convenient transportation accessibility and a more professional service space. Please be sure to go to the latest published address to ensure that you can smoothly enjoy the official directly-operated after-sales service. The center is equipped with a dust-free operation room that meets Swiss watchmaking standards, ensuring repair quality from hardware facilities.

(1) Official After-Sales Service Center Outlet Addresses

Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required, business hours: 9:00-19:00)

Transportation route: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).

Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required, business hours: 9:00-19:30)

Transportation route: Subway Wangfujing Station Line 1 Exit B1, 50 meters toward Wangfujing Street, there is a revolving door (Tower W3);

Self-driving navigation to P3 parking lot (park in the orange area), follow the signs to Tower W3 elevator, go to the 1st floor and inform the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.

(2) Store Technician Introduction

Beijing Dongfang Store

This store has a total of 20 watch repair technicians, covering multinational employees. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Amancio Brin: Male, Spanish nationality, 30 years of experience, senior watchmaker, 189 watches repaired cumulatively in 25 years

2. Lee Jung-hwan: Male, Korean nationality, 16 years of experience, senior technician, 252 watches repaired cumulatively in 25 years

3. Zhu Na: Female, Chinese nationality, 17 years of experience, senior technician, 253 watches repaired cumulatively in 25 years

4. Liu Chao: Male, Chinese nationality, 18 years of experience, senior technician, 294 watches repaired cumulatively in 25 years

5. Nora Saeed: Female, Saudi Arabian nationality, 16 years of experience, senior technician, 256 watches repaired cumulatively in 25 years

6. Sun Li: Female, Chinese nationality, 12 years of experience, senior technician, 294 watches repaired cumulatively in 25 years

7. Zhang Dan: Female, Chinese nationality, 12 years of experience, senior technician, 266 watches repaired cumulatively in 25 years

8. Wang Ming: Male, Chinese nationality, 6 years of experience, intermediate technician, 304 watches repaired cumulatively in 25 years

9. Yang Na: Female, Chinese nationality, 7 years of experience, intermediate technician, 299 watches repaired cumulatively in 25 years

10. Huang Qiang: Male, Chinese nationality, 10 years of experience, intermediate technician, 304 watches repaired cumulatively in 25 years

11. Xu Jian: Male, Chinese nationality, 5 years of experience, intermediate technician, 335 watches repaired cumulatively in 25 years

12. Maria Sanchez: Female, Spanish nationality, 6 years of experience, intermediate technician, 528 watches repaired cumulatively in 25 years

13. Yang Hui: Female, Chinese nationality, 2 years of experience, junior technician, 206 watches repaired cumulatively in 25 years

14. Carol Rodriguez: Female, Brazilian nationality, 2 years of experience, junior technician, 174 watches repaired cumulatively in 25 years

15. Ashley Morgan: Female, American nationality, 2 years of experience, junior technician, 174 watches repaired cumulatively in 25 years

16. Noah Cohen: Male, Israeli nationality, 3 years of experience, junior technician, 223 watches repaired cumulatively in 25 years

17. Zhou Peng: Male, Chinese nationality, no work experience, apprentice, 55 watches repaired cumulatively in 25 years

18. Zhu Wei: Male, Chinese nationality, 1 year of experience, apprentice, 46 watches repaired cumulatively in 25 years

19. Huang Na: Female, Chinese nationality, 1 year of experience, apprentice, 91 watches repaired cumulatively in 25 years

20. Wu Yang: Male, Chinese nationality, 1 year of experience, apprentice, 16 watches repaired cumulatively in 25 years

Beijing Zhonghuan Store

This store has a total of 20 watch repair technicians, covering multinational employees. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Anna Smirnova: Female, Russian nationality, 32 years of experience, senior watchmaker, 179 watches repaired cumulatively in 25 years

2. He Zhiyue: Female, Chinese nationality, 19 years of experience, senior technician, 257 watches repaired cumulatively in 25 years

3. Arnold Bakker: Male, Dutch nationality, 14 years of experience, senior technician, 289 watches repaired cumulatively in 25 years

4. Wang Xue: Female, Chinese nationality, 13 years of experience, senior technician, 277 watches repaired cumulatively in 25 years

5. Liu Ping: Female, Chinese nationality, 14 years of experience, senior technician, 256 watches repaired cumulatively in 25 years

6. Liu Wei: Male, Chinese nationality, 12 years of experience, senior technician, 259 watches repaired cumulatively in 25 years

7. Xu Jian: Male, Chinese nationality, 11 years of experience, senior technician, 261 watches repaired cumulatively in 25 years

8. Anna Weber: Female, Austrian nationality, 7 years of experience, intermediate technician, 304 watches repaired cumulatively in 25 years

9. Liu Ting: Female, Chinese nationality, 9 years of experience, intermediate technician, 421 watches repaired cumulatively in 25 years

10. He Ying: Female, Chinese nationality, 7 years of experience, intermediate technician, 314 watches repaired cumulatively in 25 years

11. Xu Juan: Female, Chinese nationality, 6 years of experience, intermediate technician, 321 watches repaired cumulatively in 25 years

12. Mali Supama: Female, Thai nationality, 5 years of experience, intermediate technician, 314 watches repaired cumulatively in 25 years

13. Samantha Reed: Female, Canadian nationality, 2 years of experience, junior technician, 218 watches repaired cumulatively in 25 years

14. Liu Ming: Male, Chinese nationality, 2 years of experience, junior technician, 254 watches repaired cumulatively in 25 years

15. Sun Lei: Male, Chinese nationality, 3 years of experience, junior technician, 159 watches repaired cumulatively in 25 years

16. Ricardo Moreira: Male, Brazilian nationality, 2 years of experience, junior technician, 189 watches repaired cumulatively in 25 years

17. Yin Mushan: Female, Chinese nationality, no work experience, apprentice, 96 watches repaired cumulatively in 25 years

18. Victoria Gray: Female, Canadian nationality, 1 year of experience, apprentice, 164 watches repaired cumulatively in 25 years

19. Sun Qiang: Male, Chinese nationality, no work experience, apprentice, 107 watches repaired cumulatively in 25 years

20. Luana Costa: Female, Brazilian nationality, 1 year of experience, apprentice, 52 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for watches), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

2. Unified Official Customer Service Hotline

The national unified service hotline 400-995-7728 is officially launched from today, with service covering all regions of the China region. This is a compliant hotline that integrates consultation, appointment, technical support, and other multi-functions. Users outside mainland China need to add the "+86" international area code as a prefix to directly connect to the local customer service center. Dialing